1. Introduction
Just Music ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered audio extraction service.
2. Information We Collect
2.1 Personal Information
- Account information (name, email address, password)
- Payment information (processed securely through third-party providers)
- Contact information when you reach out to support
2.2 Usage Information
- Audio/video files you upload for processing
- Processing history and results
- Service usage patterns and preferences
- Technical data (IP address, browser type, device information)
3. How We Use Your Information
- Service Provision: Process audio files and provide extraction results
- Account Management: Maintain your account and provide customer support
- Communication: Send important updates and respond to inquiries
- Legal Compliance: Meet legal obligations and protect our rights
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information except in these circumstances:
- Service Providers: Trusted third parties who help us operate our service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- Consent: When you explicitly agree to sharing
5. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for data transmission
- Secure cloud infrastructure with SOC 2 compliance
- Regular security audits and updates
- Access controls and employee training
- Automatic data deletion after processing completion. We ensure that all media data is irreversibly deleted from our servers.
6. Data Retention
- Processed Files: Deleted within 3 days of processing completion
- Account Data: Retained while your account is active
- Usage Logs: Anonymized and retained for service improvement
- Support Records: Kept for customer service purposes
7. Your Rights (GDPR)
If you are in the European Union, you have the right to:
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze service usage (with your consent)
- Improve user experience
You can manage cookie preferences through our cookie consent banner or browser settings.
9. Children's Privacy
Our service is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Other lawful transfer mechanisms
11. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or service notifications. Continued use of our service constitutes acceptance of the updated policy.
12. Contact Information
For privacy-related questions or to exercise your rights, contact us at: